On you Windows machine, navigate to the bottom left portion of your main screen (next to where the windows icon is displayed) and search for and select "Control Panel".Accessing the Sounds menu via the Control Panel.
Select "Sounds" if it shows up in the sub-menu which will redirect to the Sounds menu (please navigate to step 2). On your Windows machine, navigate to the bottom right portion of your main screen (next to where the time is displayed) and right click the audio icon. Accessing the Sounds menu via the sound icon. This can be accessed via two different methods which are as follows: To ensure audio settings are properly set in Windows, we'll need to navigate to the "Sounds" menu. If changing settings within Webex Events doesn't resolve the issue, perform the following steps to ensure audio settings are properly set within Windows sound settings: Troubleshooting Steps Within Windows Sound Settings If neither of these resolve your issue, continue to "Troubleshooting Steps Within Windows Settings". On the media that is being shared in the event, navigate to the bottom right and ensure your audio is not muted and the audio is set to a reasonable level. Review the independent audio settings for the media being shared. Review your audio settings and ensure they are properly set in Webex by following the steps found here. Perform the following steps to make sure Webex Events audio settings are properly set before proceeding to troubleshooting Windows settings: Troubleshooting Steps Within Webex Events Settings Videos on Facebook auto-play and take up more space than a shared link, meaning your post gets more attention.This documentation will highlight the troubleshooting steps that should be taken when video audio is not coming through during a Webex Event. Their algorithm is optimized to keep people inside Facebook for as long as possible, and studies have shown video gets 12x the amount of likes and shares compared to text and images. Over the years, it’s been clear that Facebook prefers to display video over all other types of media. 
If you want maximum attention on Facebook, it’s best to convert your audio into video using a service like Audiogram. If you care about visual appearance and engagement, then be sure to read on for another method to share audio on Facebook. Even on Soundcloud there’s no control over how your image appears in Facebook, so it might be cropped in an awkward way. While this method is the quickest, you might find that it’s a struggle to get attention, especially with Google Drive or Dropbox links, as they don’t include imagery with your audio.
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